Privacy Policy

tecch Limited
Effective Date: 01/11/2024
Last Updated: 11/05/2026


1. Introduction

tecch Limited ("tecch", "we", "our", "us") is committed to protecting and respecting your privacy and ensuring that your personal data is handled securely and lawfully.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit or interact with our website at https://www.tecch.co.uk (the “Website”).

tecch Limited is the data controller responsible for your personal data for the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.


Company Details:

tecch Limited
Registered in England & Wales - Company Number
16074336
Registered Office: 18 Darin Court, Crownhill, Milton Keynes, MK8 0AD
Email:
contact@tecch.co.uk


2. Scope

This Privacy Policy applies to personal data collected through our Website, including information submitted through contact forms, correspondence, analytics tools, and technical website interactions.

Our Website is a brochure and information website. We do not sell products or process online payments through the Website.


3. Personal Data We Collect

We may collect and process the following categories of personal data:


Contact Information

If you contact us through the Website, email, or telephone, we may collect:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Any other information you voluntarily provide


Technical and Usage Data

We may automatically collect limited technical information including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage and interaction data
  • Referring URLs and page visits


Communication Data

Records of communications, enquiries, or correspondence submitted to us.


4. How We Use Your Personal Data

We use personal data for the following purposes:

  • Responding to enquiries or requests
  • Communicating with prospective or existing clients
  • Operating, maintaining, and improving our Website
  • Monitoring website performance and security
  • Preventing fraud, misuse, or unauthorised access
  • Complying with legal and regulatory obligations

We do not sell your personal data to third parties.


5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases when processing personal data:

  • Responding to enquiries and communications
    Lawful Basis: Legitimate Interests
  • Website security and administration
    Lawful Basis: Legitimate Interests
  • Website analytics and non-essential cookies
    Lawful Basis: Consent
  • Compliance with legal obligations
    Lawful Basis: Legal Obligation

Where we rely on consent, you have the right to withdraw that consent at any time.


6. Cookies and Analytics

Our Website uses cookies and similar technologies to improve user experience, monitor Website performance, and understand how visitors use our Website.

Cookies are small text files placed on your device when you visit a website.


Types of Cookies We Use:

Strictly Necessary Cookies

These cookies are required for the operation and security of the Website and cannot be disabled.


Analytics Cookies

We use analytics tools, including Google Analytics, to help us understand how visitors use the Website and improve performance and usability.

Analytics cookies are only placed on your device where you have provided consent through our cookie banner or preference tools.

You may withdraw or manage your cookie preferences at any time through your browser settings or cookie preferences tool.


Google Analytics

We use Google Analytics to collect anonymised or pseudonymised information about Website usage, including:

  • Pages visited
  • Time spent on pages
  • Device and browser information
  • General geographic region

Google may process certain technical data outside the United Kingdom. Where personal data is transferred internationally, appropriate safeguards are implemented in accordance with UK GDPR requirements.


Further information can be found in:


7. Data Sharing

We may share personal data with carefully selected third-party service providers who support our business operations, including:

  • Website hosting providers
  • IT support providers
  • Analytics providers
  • Cloud or email service providers

All third-party processors are required to process personal data securely and in accordance with applicable data protection laws.

We may also disclose personal data:

  • where required by law;
  • to comply with legal or regulatory obligations; or
  • to protect our legal rights or prevent fraud or security threats.


8. International Transfers

Some third-party providers may process personal data outside the United Kingdom.

Where international transfers occur, we ensure appropriate safeguards are in place, including:

  • UK adequacy regulations;
  • International Data Transfer Agreements (IDTAs); or
  • other legally approved transfer mechanisms.


9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes outlined in this Privacy Policy.

Typical retention periods include:

  • Website enquiries and contact form submissions: up to 12 months
  • Technical website and analytics data: up to 14 months
  • Security and system logs: up to 12 months
  • Legal or regulatory records: as required by applicable law

We may retain information for longer where necessary to establish, exercise, or defend legal claims.



10. Data Security

We implement appropriate technical and organisational security measures designed to protect personal data against accidental loss, unauthorised access, misuse, alteration, or disclosure.

These measures may include:

  • Secure hosting environments
  • Access controls and restricted permissions
  • Encryption and secure communications
  • Monitoring and security management processes

However, no online transmission or storage system can be guaranteed to be completely secure.


11. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to processing based on legitimate interests
  • Withdraw consent where processing is based on consent
  • Request transfer of your personal data to another organisation where applicable

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your personal data has been processed unlawfully.

Further information is available at: https://www.ico.org.uk


12. Automated Decision-Making

We do not use personal data for automated decision-making or profiling.


13. Children’s Privacy

Our Website is not intended for children and we do not knowingly collect personal data relating to children.


14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

tecch Limited
18 Darin Court
Crownhill
Milton Keynes
MK8 0AD

Email: contact@tecch.co.uk


15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations.

Any updates will be published on this page together with the updated revision date.